Privacy Policy

All confidential information is kept in compliance with the GDPR 2018 Data Protection Regulations and the Data (Use and Access) Act 2025. As a “data controller” I am required to register with the Information Commissioner’s Office (ICO) and my registration number is: ZB165374 I do not share, sell or disclose any information collected throughout the counselling process to third parties. I will hold, collate and process any information you give to me lawfully, fairly and in a transparent manner.

Please contact me if you have any questions or queries regarding the confidentiality of your personal data. Questions or concerns will be dealt with in a timely manner and within 30 days. You may also raise any concerns or make a complaint direct with the ICO.

Data that I collect about you

This includes information that you gave when communicating with Cambridge Talking Therapy. I will have your full name and contact details, some details for an ‘emergency contact’ person and a brief description of what brings you to therapy, we can discuss what is optional. You will supply these details at the beginning of our work together, either electronically or in person.

Data storage

I keep very brief client notes on all sessions that we have together. They will be stored in a locked cabinet and all client details will be coded. Your email address will be held electronically for the duration of our work together. I will never sell your personal data.

Length of storage

Records will be kept for the length of our work together and thereafter for a minimum of 5 years. Please do ask me if you would like to know what information I hold about you.

Changes to this privacy policy

To ensure that this privacy policy remains up to date it will be amended from time to time.